Your trusted strategic partner for integrated camp facilities management, offshore-grade oil & gas catering, and environmental hygiene across Indonesia's remote operational sites.
100% On-Time Meal Serving
On-Time Meal Serving
Zero LTI
Zero Food Poisoning Incidents
TKDN>80%
Local Content & Workforce
✦ THE CATRA DISTINCTION
Why Industry Leaders Choose Catra Over Conventional Caterers
In remote and heavy industrial sites, catering is more than meal delivery — it is the heartbeat of crew morale, physical stamina, and multi-million-dollar operational continuity. Here are 3 decisive reasons industry leaders choose Catra.
Excellence 01 · Taste & Variety
Five-Star Culinary Artistry & 28-Day Anti-Fatigue Menus
Conventional catering often suffers from repetitive, uninspired meals that erode crew morale. At Catra, five-star Executive Chefs collaborate with Registered Dietitians to design 28-day rotating cycles of authentic Indonesian and international dishes — freshly served, piping hot, and full of flavor.
✦ Tangible Client Value:
Crews eat heartily with genuine satisfaction. Team morale surges, fatigue diminishes, and remote workforce satisfaction consistently exceeds 92% with zero menu fatigue.
Excellence 02 · Hygiene & Zero Incident
100% Food Safety Standard & Zero Food Poisoning Guarantee
A single food poisoning outbreak can shut down entire rig or mining operations, causing catastrophic daily losses. Catra maintains rigorous ISO 22000:2018, HACCP Codex, and Halal BPJPH protocols, backed by daily on-site microbiological testing and certified food-safe handlers.
✦ Tangible Client Value:
Absolute peace of mind for site leadership. Zero HSE penalty risks, 100% compliance during multinational audits, and foolproof crew health protection.
Excellence 03 · Cold Chain & Turnkey Control
Self-Reliant 3T Cold Chain & Single Point of Accountability
Severe sea states and impassable remote roads never interrupt our supply. Catra guarantees 21-day dry and 14-day frozen (-18°C) buffer stock via DNV-certified reefer containers. Furthermore, we unite catering, housekeeping, FRC laundry, and RO water treatment into a single contract.
✦ Tangible Client Value:
Fresh supply never halts under any weather conditions. You avoid coordinating multiple fragmented vendors — one accountable partner manages your entire living camp flawlessly.
✦ INTEGRATED SOLUTION ARCHITECURE & SCOPE
One Seamless Hospitality Ecosystem.
Five-Star Precision Across Every Terrain.
Uniting haute culinary artistry, uncompromising hygiene protocols, and robust site facilities management into a single accountable partnership. From remote galley operations to zero-waste environmental sanitation, we liberate your team from non-core operational burdens with guaranteed measurable SLAs.
ONSHORE CAMP LIVING
Solution Pillar 01
Turnkey Remote Camp & Living Support
End-to-End Site Facilities & Living Hospitality
ISO 22000:2018
HACCP Codex
Halal BPJPH
ISO 9001:2015
SLA Benchmark: 100% On-time Serving · Rooms Ready by 15:00 · Facility Uptime >99.5%
✦ The Catra Advantage:
Single Point of Accountability — Manajemen camp 100% tuntas dalam satu kendali, membebaskan manajemen klien untuk fokus penuh pada target produksi minyak atau tonase tambang.
OFFSHORE & MARINE STANDARD
Solution Pillar 02
Offshore & Marine Galley Excellence
World-Class Offshore Living Quarters & Marine Galley Standard
SOLAS / STCW
DNV 2.7-1
BOSIET Certified
MLC 2006
SLA Benchmark: Zero Food Poisoning · FRC Laundry Turnaround <24h · 100% Offshore Audit Compliance
✦ The Catra Advantage:
Strict Maritime Compliance — Guarantees crew comfort and nutrition in deepwater locations with zero HSE deviations against international standards.
PRECISION NUTRION & HEALTH
Solution Pillar 03
Industrial Vitality & Precision Nutrition
Precision Nutrition & Occupational Vitality for Heavy Industry
Registered Dietitian
Hiperkes Kemenaker
BTCLS / ATCLS
Permenkes 492
SLA Benchmark: Emergency Medical Response < 3 Min · Sickness Absenteeism Reduced by 35% · 100% Readiness
✦ The Catra Advantage:
Human Capital Protection — Sustains physical stamina for heavy shift workers, drives down sick days, and maximizes daily on-site productivity.
OFFSHORE & MARINE STANDARD
Solution Pillar 04
Offshore & Marine Galley Excellence
Sustainable Hospitality & Zero-Waste Facility Solutions
PROPER KLHK
Zero Waste to Landfill
ISO 14001:2015
Eco-Cert Detergent
SLA Benchmark: Organic Waste to Landfill Reduced >80% · 100% STP Compliance · Audit-Ready ESG Reports
✦ The Catra Advantage:
Tangible ESG Value — Transforms camp kitchens from waste generators into sustainability assets that bolster client ESG rankings.
7 Integrated Service Disciplines & SLA Portfolio
Every solution pillar above is powered by 7 rigorous operational disciplines carrying official accreditations and SLA metrics.
INTEGRATED IN 1 CONTRACT
DICIPLINE 01
ISO 22000 & Halal
Remote & Offshore Haute Catering
28-day rotating menus, 3x main meals, 2x coffee breaks, midnight meals, fresh bakery & -18°C cold chain to galley.
SLA: 100% On-time Serving · Zero Food Poisoning · Taste >92%
Standards: ISO 22000:2018 · HACCP Codex · Halal BPJPH
DICIPLINE 02
ISO 9001:2015
Integrated Camp Facilities (FM)
Mess bedroom housekeeping, communal area deep cleaning, front desk reception & Integrated Pest Management (IPM).
SLA: 100% Room Cleanliness Ready at 3:00 PM · Zero Pest Infestation
Standards: ISO 9001:2015 · ILO Ergonomics Standard · Pest Control License
DICIPLINE 03
Eco-Cert
Industrial Laundry & FRC Protective Care
Heavy-duty coverall washing, Flame-Retardant fabric special care, per-personnel bundling, and barcode tracking.
SLA: Turnaround Time <24 Hours · Damage/Loss <0.05%
Standard: Medical Textile Hygiene Standard · Biodegradable Detergent
DICIPLINE 04
ISO 45001:2018
Camp Maintenance & MEP Infrastructure
Power generator maintenance, distribution panels, HVAC cooling servicing, plumbing repairs & building maintenance.
SLA: Camp Facility Uptime >99.5% · Emergency Response <30 Minutes
Standard: ISO 45001:2018 · Ministry of Manpower Electrical Technician Certificate · PTW
DICIPLINE 05
Permenkes 492
Water Treatment Plant (WTP) Reverse Osmosis
Raw water treatment into pure RO potable water, multi-media filtration, UV sterilisation & daily on-site lab microbiology tests.
SLA: Drinking Water TDS <30 ppm · Zero E. Coli Bacterial Contamination
Standard: Minister of Health Regulation No. 492/2010 · KAN Accredited Laboratory Test
DICIPLINE 06
PROPER KLHK
Eco Waste Management & Sewage (STP)
Waste segregation, Sewage Treatment Plant (STP) operation, and on-site composter transforming food waste into organic fertiliser.
SLA: Waste Reduction to Landfill >80% · STP Effluent 100% Compliant with Quality Standards
Standard: Minister of Environment and Forestry Regulation No. 68/2016 · B3 Waste TPS Permit KLHK
DICIPLINE 07
BTCLS / ATCLS
Paramedic & Remote Medical Clinic 24/7
Certified occupational health nurses, 24/7 First Aid Post (FAP) clinic, oxygen & emergency drug readiness, medevac protocols.
SLA: Emergency Response Time < 3 Minutes · 100% Medication & Oxygen Readiness
Standard: BTCLS/ATCLS · Ministry of Manpower Hyperkes Certification
Lets Collaborate Together
Ready to Elevate Your Site with Five-Star Hospitality Standards?
Discuss your specific remote catering and site living requirements with Catra's advisory team. We design bespoke, integrated hospitality solutions aligned with your location, crew scale, and HSE standards. Strategic partnership consultation, no commitment.
