Integrated

Remote Site & Industrial

Living Solutions

Your trusted strategic partner for integrated camp facilities management, offshore-grade oil & gas catering, and environmental hygiene across Indonesia's remote operational sites.

100% On-Time Meal Serving

On-Time Meal Serving

Zero LTI

Zero Food Poisoning Incidents

TKDN>80%

Local Content & Workforce


✦ THE CATRA DISTINCTION

Why Industry Leaders Choose Catra Over Conventional Caterers

In remote and heavy industrial sites, catering is more than meal delivery — it is the heartbeat of crew morale, physical stamina, and multi-million-dollar operational continuity. Here are 3 decisive reasons industry leaders choose Catra.

Excellence 01 · Taste & Variety

Five-Star Culinary Artistry & 28-Day Anti-Fatigue Menus

Conventional catering often suffers from repetitive, uninspired meals that erode crew morale. At Catra, five-star Executive Chefs collaborate with Registered Dietitians to design 28-day rotating cycles of authentic Indonesian and international dishes — freshly served, piping hot, and full of flavor.

✦ Tangible Client Value:

Crews eat heartily with genuine satisfaction. Team morale surges, fatigue diminishes, and remote workforce satisfaction consistently exceeds 92% with zero menu fatigue.

Excellence 02 · Hygiene & Zero Incident

100% Food Safety Standard & Zero Food Poisoning Guarantee

A single food poisoning outbreak can shut down entire rig or mining operations, causing catastrophic daily losses. Catra maintains rigorous ISO 22000:2018, HACCP Codex, and Halal BPJPH protocols, backed by daily on-site microbiological testing and certified food-safe handlers.

✦ Tangible Client Value:

Absolute peace of mind for site leadership. Zero HSE penalty risks, 100% compliance during multinational audits, and foolproof crew health protection.

Excellence 03 · Cold Chain & Turnkey Control

Self-Reliant 3T Cold Chain & Single Point of Accountability

Severe sea states and impassable remote roads never interrupt our supply. Catra guarantees 21-day dry and 14-day frozen (-18°C) buffer stock via DNV-certified reefer containers. Furthermore, we unite catering, housekeeping, FRC laundry, and RO water treatment into a single contract.

✦ Tangible Client Value:

Fresh supply never halts under any weather conditions. You avoid coordinating multiple fragmented vendors — one accountable partner manages your entire living camp flawlessly.


✦ INTEGRATED SOLUTION ARCHITECURE & SCOPE

One Seamless Hospitality Ecosystem.
Five-Star Precision Across Every Terrain.

Uniting haute culinary artistry, uncompromising hygiene protocols, and robust site facilities management into a single accountable partnership. From remote galley operations to zero-waste environmental sanitation, we liberate your team from non-core operational burdens with guaranteed measurable SLAs.

ONSHORE CAMP LIVING

Solution Pillar 01

Turnkey Remote Camp & Living Support

End-to-End Site Facilities & Living Hospitality


ISO 22000:2018

HACCP Codex

Halal BPJPH

ISO 9001:2015

SLA Benchmark: 100% On-time Serving · Rooms Ready by 15:00 · Facility Uptime >99.5%

✦ The Catra Advantage:

Single Point of Accountability — Manajemen camp 100% tuntas dalam satu kendali, membebaskan manajemen klien untuk fokus penuh pada target produksi minyak atau tonase tambang.

OFFSHORE & MARINE STANDARD

Solution Pillar 02

Offshore & Marine Galley Excellence

World-Class Offshore Living Quarters & Marine Galley Standard


SOLAS / STCW

DNV 2.7-1

BOSIET Certified

MLC 2006

SLA Benchmark: Zero Food Poisoning · FRC Laundry Turnaround <24h · 100% Offshore Audit Compliance

✦ The Catra Advantage:

Strict Maritime Compliance — Guarantees crew comfort and nutrition in deepwater locations with zero HSE deviations against international standards.

PRECISION NUTRION & HEALTH

Solution Pillar 03

Industrial Vitality & Precision Nutrition

Precision Nutrition & Occupational Vitality for Heavy Industry


Registered Dietitian

Hiperkes Kemenaker

BTCLS / ATCLS

Permenkes 492

SLA Benchmark: Emergency Medical Response < 3 Min · Sickness Absenteeism Reduced by 35% · 100% Readiness

✦ The Catra Advantage:

Human Capital Protection — Sustains physical stamina for heavy shift workers, drives down sick days, and maximizes daily on-site productivity.

OFFSHORE & MARINE STANDARD

Solution Pillar 04

Offshore & Marine Galley Excellence

Sustainable Hospitality & Zero-Waste Facility Solutions


PROPER KLHK

Zero Waste to Landfill

ISO 14001:2015

Eco-Cert Detergent

SLA Benchmark: Organic Waste to Landfill Reduced >80% · 100% STP Compliance · Audit-Ready ESG Reports

✦ The Catra Advantage:

Tangible ESG Value — Transforms camp kitchens from waste generators into sustainability assets that bolster client ESG rankings.

7 Integrated Service Disciplines & SLA Portfolio

Every solution pillar above is powered by 7 rigorous operational disciplines carrying official accreditations and SLA metrics.

INTEGRATED IN 1 CONTRACT

DICIPLINE 01

ISO 22000 & Halal

Remote & Offshore Haute Catering

28-day rotating menus, 3x main meals, 2x coffee breaks, midnight meals, fresh bakery & -18°C cold chain to galley.


SLA: 100% On-time Serving · Zero Food Poisoning · Taste >92%

Standards: ISO 22000:2018 · HACCP Codex · Halal BPJPH

DICIPLINE 02

ISO 9001:2015

Integrated Camp Facilities (FM)

Mess bedroom housekeeping, communal area deep cleaning, front desk reception & Integrated Pest Management (IPM).


SLA: 100% Room Cleanliness Ready at 3:00 PM · Zero Pest Infestation

Standards: ISO 9001:2015 · ILO Ergonomics Standard · Pest Control License

DICIPLINE 03

Eco-Cert

Industrial Laundry & FRC Protective Care

Heavy-duty coverall washing, Flame-Retardant fabric special care, per-personnel bundling, and barcode tracking.


SLA: Turnaround Time <24 Hours · Damage/Loss <0.05%

Standard: Medical Textile Hygiene Standard · Biodegradable Detergent

DICIPLINE 04

ISO 45001:2018

Camp Maintenance & MEP Infrastructure

Power generator maintenance, distribution panels, HVAC cooling servicing, plumbing repairs & building maintenance.


SLA: Camp Facility Uptime >99.5% · Emergency Response <30 Minutes

Standard: ISO 45001:2018 · Ministry of Manpower Electrical Technician Certificate · PTW

DICIPLINE 05

Permenkes 492

Water Treatment Plant (WTP) Reverse Osmosis

Raw water treatment into pure RO potable water, multi-media filtration, UV sterilisation & daily on-site lab microbiology tests.


SLA: Drinking Water TDS <30 ppm · Zero E. Coli Bacterial Contamination

Standard: Minister of Health Regulation No. 492/2010 · KAN Accredited Laboratory Test

DICIPLINE 06

PROPER KLHK

Eco Waste Management & Sewage (STP)

Waste segregation, Sewage Treatment Plant (STP) operation, and on-site composter transforming food waste into organic fertiliser.


SLA: Waste Reduction to Landfill >80% · STP Effluent 100% Compliant with Quality Standards

Standard: Minister of Environment and Forestry Regulation No. 68/2016 · B3 Waste TPS Permit KLHK

DICIPLINE 07

BTCLS / ATCLS

Paramedic & Remote Medical Clinic 24/7

Certified occupational health nurses, 24/7 First Aid Post (FAP) clinic, oxygen & emergency drug readiness, medevac protocols.


SLA: Emergency Response Time < 3 Minutes · 100% Medication & Oxygen Readiness

Standard: BTCLS/ATCLS · Ministry of Manpower Hyperkes Certification

Lets Collaborate Together

Ready to Elevate Your Site with Five-Star Hospitality Standards?

Discuss your specific remote catering and site living requirements with Catra's advisory team. We design bespoke, integrated hospitality solutions aligned with your location, crew scale, and HSE standards. Strategic partnership consultation, no commitment.